Terms & Conditions


Cancellation Policy:
A credit card or cash deposit guarantee is required at the time of booking. Bookings cancelled within 24 hours (48 for overnight) and no-shows will be charged the full amount

Pick-up time confirmation:
If you have not received a pick up time confirmation by 8:00pm the evening before your tour, please call our office. ( Afternoon City Tours will be called in at 10am the day of the tour.)

Viewing Conditions:
Vaughan's Southwest Custom Tours, Inc. is not responsible for viewing conditions at sites visited and reserves the right to alter or cancel a tour due traffic or weather and/or road conditions.

National Park requirements:
At Southwest Tours, the health and safety of our guests and employees are our priority. We follow CDC and National Park guidelines.

Errors and/or omissions of others:
Vaughan's Southwest Tours, Inc. is not responsible for injury, death, errors or omissions by third party companies.

Overnight tours:
Only a backpack or small bag, no suitcases.

Tour Vehicle:
We reserve the right to substitute vehicles or supply subcontract vehicles at any time, for any reason as we see fit.

We reserve the right to change tour itinerary after tour departure due to circumstances beyond our control such as weather, traffic, road conditions, or any other condition outside our control.

Children 12 & under are 50% discount off regular adult price for, one day tours only.