Terms & Conditions


Cancellation Policy:
A credit card or cash deposit guarantee is required at the time of booking. Bookings cancelled within 24 hours (48 for overnight) and no-shows will be charged the full amount

Pick-up time confirmation:
If you have not received a pick up time confirmation by 8:00pm the evening before your tour, please call our office. ( Afternoon City Tours will be called in at 10am the day of the tour.)

Viewing Conditions:
Vaughan's Southwest Custom Tours, Inc. is not responsible for viewing conditions at sites visited and reserves the right to alter or cancel a tour due traffic or weather and/or road conditions.

National Park requirements:
At Southwest Tours, the health and safety of our guests and employees are our priority. We follow CDC and National Park guidelines.

Errors and/or omissions of others:
Vaughan's Southwest Tours, Inc. is not responsible for injury, death, errors or omissions by third party companies.

Overnight tours:
Only a backpack or small bag, no suitcases.

Tour Vehicle:
We reserve the right to substitute vehicles or supply subcontract vehicles at any time, for any reason as we see fit.

We reserve the right to change tour itinerary after tour departure due to circumstances beyond our control such as weather, traffic, road conditions, or any other condition outside our control.


Non-smoking driver guides

Complimentary pick up at most Phoenix/Scottsdale hotels

Tour price does not include guide gratuity or cost of meals

Vans custom stated for 10-12 passengers

Complimentary bottled water on all tours

Contact Us:

Vaughan's Southwest Tours


PO Box 31250
Phoenix, AZ 85046

Local: +1-602-971-1381

Toll free: +1-800-513-1381

Send us an email


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