Good Evening! I returned with my family from the Grand Canyon trip 30 minutes ago and I just could not hold myself but to e-mail and let you guys know what a fabulous experience it was!
My wife, my six year old daughter and I could not just recollect one dull moment that we had over the 12 hour trip to one of the wonders of the world and the whole experience was nothing short of the eigth! I am greatful to Matt, our tour guide who kept us busy with his stories, his knowledge, his attitude, his customer service and his subject matter expertise on what he was dealing with. The customer service was of the highest quality and to be frank, I just thought that he was not just doing his job but living his passion. Lemme me tell you one thing frankly and it is a rare thing to find such a person all the time in your life, It is truly great to know that you have such a wonderful person in your staff and I am sure I would wish more and more such trips with your team. Also, I am 100% sure that I would recommend South West Tours to many people and hope that you guys grow leaps and bounds.
Please convey my special thanks to Matt for making it such a memorable experience.